Shipping policy

Welcome to ZHONG TIAN (HK) COMMUNICATION ACCESSORIES CO., LIMITED! We are committed to providing you with a great shopping experience, including fast and reliable shipping services. Here are our shipping policies:

1. Processing Time

All orders will be processed and shipped within 7 business days. Please note that weekends and holidays are not counted.

2. Shipping Method

Standard shipping usually takes 20-30 business days. Actual shipping time may vary depending on destination and other factors.

3. Shipping Cost

Shipping costs are calculated based on order amount, weight, and destination. The specific cost will be displayed at checkout.

For orders above a certain amount, we may provide free standard shipping service. Please check whether you are eligible at checkout.

4. International Shipping

We currently offer shipping services worldwide. Please note that international orders may be subject to customs inspections and additional fees (such as duties and taxes) in the destination country. These fees are borne by the customer.

International shipping time may vary depending on the customs processing time of the destination country.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can check the order status on the corresponding shipping company website using the tracking number provided.

6. Shipping Issues

If your order does not arrive within the estimated shipping time, please check the tracking information first. If there is still a problem, please contact us at [email protected] and we will do our best to assist you in resolving the issue.

If your order is damaged or lost during shipping, please contact us immediately and provide the relevant order and tracking information.